Returns & Exchange

Returns & Exchange

Return and Exchange

If you want to Exchange or return an item, then this may within 14 days of receipt.
How are you going to work?
1. You send email to online@monar.be to announce your return.
2. this email contain:
order number
article number
your bank details (IBAN-BIC)
3. You send the package back by post.
Once we package well received within 7 working days, we will refund the amount actually paid (ex. shipment costs).
Return address:
Monar & Clothes
Everdijstraat 35
2000 Antwerp
B

Eligibility

For our return/Exchange service come only articles eligible:
which have been returned within 14 days of receipt;
which have a label attached. If applicable in original undamaged packaging;
any unworn/unwashed;
shoes without wear traces and in original box that are not considered shipping box should be used; without adhesive tape, stickers and unwritten;
from which the packet is postage prepaid.
Clothing and shoes may be appropriate, but not worn indoors, of course. Keep our articles please not in smoke-filled rooms, in the kitchen or in the vicinity of pets.